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Hi Steve,

I hope all is well,

I now have all my Quarterly Carpet Cleaning accounts completely switched over to VLM using the OP we bought from you.

Before we switched we were using Hot Water Extraction on these accounts, then we switched to a rotary and now we are using OP. Man what a difference in the profits and the results!

I am a 28 year Hot Water Extraction guy, and it would have been hard to sell me on this concept just a few short years ago. My, how times and attitudes have changed.

All of the facilities look much better, longer and with less cost & effort on our part. Not one of the many facilities managers is anything but thrilled. The Hot Knife cleans even better than the previous product that we were getting from you.

Eddie Voncannon, Able Carpet and Rug Cleaning, Asheboro, North Carolina

Hey Steve,

Great products! I am in love with Encap GREEN! Your PIG-Out is fabulous! I received Cyclone HWE in your sample kit, and boy, is that stuff good!

Thanks for a great product line and awesome customer service!

Mark Imbesi, Flooring Solutions, Sewell, New Jersey

I tried Hot Knife on bad commercial traffic lanes yesterday. I stopped in today to see it dry and the owner was ecstatic. He said "others have tried, but no one has been able to get it clean until now".

....the Hot Knife worked GREAT!

Steve Rens, See Spot Run, Carpet & Tile Cleaning, Spring Valley, Wisconsin

Since I discovered VAC-AWAY products my cleaning technicians have been more confident in the job they perform by knowing that the products they are using will not cause them to be called back for reappearing spots or spills.

The clients have been more satisfied than ever before and we can get the jobs done quicker with a lesser cost of operation because the products are highly concentrated.

THANK YOU STEVE SMITH for bringing friendly quality products to the professional cleaners. Where have you been brother? We could have used your knowledge 28 years ago.

Josue Sanchez, Aarons Fibre Care, Orange Park, Florida

Steve, I have excellent results with your VacAway products. In fact my supervisor was so impressed that it contributed to receiving a generally outstanding annual performance appraisal.

Montana Boyd, Salem Housing Authority, Salem Oregon

Steve

I just wanted to let you know that I was doing a power washing job yesterday on some sidewalks. I decided that I wanted to try the Grime Reaper pre-spray for a pretreatment on the sidewalks. The sidewalks were almost black with dirt and set it debris.

I used 4oz of Grime Reaper in 1 gallon of water in a pump up sprayer and pre-sprayed the sidewalk, steps and wood landscape timbers. I brushed in the product with a soft bristle broom after lightly spraying and the dirt and soil began coming right off the sidewalk before even power-washing.

Needless to say the power-washing was a breeze and the sidewalks, steps, and landscape timbers looked brand new. Grime Reaper is an excellent product !!

Derek Cerny Extreme Clean Carpet Care LLC, Terry Haute, Indiana

Steve, I have been using Cyclone, Red Vanish, Tsunami, and P.O.G. and to quote another cleaner, who uses the VacAway product Line, "...your chemicals have changed my life". They are absolutely awesome!

Whenever I go on a job now, I always take in a small bottle of Red Vanish, Cyclone, and P.O.G.

Today, I added on at a job consisting of 4 BR’s, a hall, set of steps, and Family Room. Two of the BR’s had red, blue, yellow, green, purple, etc. spots all over the carpet. I remembered you said it was best to apply your spotters to dry carpet, so after the pre-inspect with the customer, I went back and pretreated every spot, then started cleaning in another bedroom to give them some dwell time.

Long story short, EVERY colored spot came out when I cleaned that bedroom. Oh, BTW, I did try to remove a few with a towel and emulsifier first, but they would not budge. So, I ended up being the hero on that job today, as the lady of the house was amazed they came out, ‘cause the other cleaners couldn’t budge them!

I had 3 nasties to do recently, and purposely have not been doing any pre-spraying so I can properly evaluate your Tsunami emulsifier alone with the cleaning step. This stuff really rocks!!! So far, Tsunami and the SAVAGE Truckmount alone are removing heavy soil quite easily, without the aid of other chems.

VacAway Cyclone has been removing ink, marker, and even other colored spots quite well....It performs great every time, and if it doesn’t get a particular spot, VacAway P.O.G. does.

Red Vanish is taking red, and some of the other colors out, with the least effort of any red remover I have ever used.

I am really impressed with your whole line of chemicals and how they perform!

Bob Savage - Owner, Savage Truckmounts and Perfection Carpet Cleaning Dayton, Ohio

I've been cleaning carpets using the encapsulation method for over two years and have used almost every product on the market. I have a truck mount that has only been used 4 times this past year so I'm serious about this method of cleaning.

My primary accounts are commercial, including empty town houses and our local airport which is 75,000 Sq Ft cleaned monthly. Of all the products I've used, Vac Away is superior to them all. I wholeheartedly recommend VacAway products!

Danny Strickland, Nitty Gritty Carpet Cleaners, Crawfordville, Florida

I cleaned a BBQ restaurant today. It's a regular account, and I've tried many chemicals on it. The best, until now, has been another company's enzyme prespray followed up by their TM rinse. I've always been able to get the grease out, but the spots of BBQ sauce have always been a problem. Nothing I've tried would budge them. Tsunami at 16 oz's per 5 gallons DID! (metered at 4 gallons per hour)

Martin Sutley, Admiral Carpet Care, Prattville, Alabama

Cyclone is a performer. It’s exactly what I'm looking for in a cleaning agent.

This morning, I had a 1 1/2" wide filtration line across a bedroom doorway. I squirted some Cyclone on, in a stream, just as it comes out of the bottle. I tried to spread it out a bit with my hand rake and went back to rinse it out 5 or 10 minutes later. It worked too good; it looked as if there was a bleach line across the doorway!!! The customer freaked a little, thinking I bleached the carpet.

I was quick on my feet and placed the cyclone into a squirt bottle. I then atomized an EVEN layer of the product on the filtration line. Viola! It rinsed out like magic!

I used it throughout the rest of the house on some grease spots and also some food spots under the dining room table. Cyclone works instant and rinses right out. It is worth EVERY penny. Get some, keep it in a hip pouch and use it. This stuff works!

Scott Noble, Noble Carpet Cleaners, Elk Grove, CA

Hi Steve, I received my order today. Thanks for the quick shipping. That Hel-Gel is good stuff, it saved five fancy sofa pillows that the daughter of one of my clients drew all over with ballpoint pen. All the ink came out and they look great.

Richard Brooks, Hit The Spot, Fort Lupton, CO

VacAway has changed how I order my carpet cleaning products!

I use to order one from here, one from there... I always ordered what was best for each situation (e.g. best emulsifier, best rust remover, best red dye remover, etc) Now I order EVERYTHING from VacAway. VacAway products are the best I have used from one manufacture top to bottom!

VacAway's new "Tsunami" has converted me from being a clear water rinse guy into using an emulsifier. With Tsunami, we are removing spots and stains we had problems with before... It really helps in speeding up our production!

Curtis Pennington - Owner, American Carpet Care, Panama City, Florida