Perfection Carpet has been using ChaChing, and it's predecessor, for a few years now. I don't think there is a more complete, comprehensive database program out there for your business.
ChaChing is simple to use, but offers so many features, including a built-in spot and stain chart, that we haven't even used all of them yet.
Staying in touch with your customers is a must in the service business. With ChaChing, staying in touch, and tracking your business, is easy as pie!
After looking at many software systems for a customer database, we found ChaChing to be everything we were looking for. No other system allows you to enter as much information for each customer. Therefore, you can have more information about your customer at your fingertips, allowing you to be more personal with your customers. They are impressed when they think you remembered them so well!
ChaChing comes from an already great lineage of customer-tracking software that's made life around here a whole bunch easier from day-one. I can't say enough good about it!
From ease of use, to the value of
the package, to the service behind it, it's top-notch. We use it
everyday and have for several years. It's one of those rare products
that actually does what it says it'll do and does it without a hiccup
or a glitch.
Patty and I have used ChaChing and its predecessors for our carpet cleaning business for a long time now, we were always having trouble keeping everything organized. Our marketing was suffering as well, with ChaChing there are no excuses, this program can bring up your customers by several differing criteria, making marketing and reminders a breeze.
My wife, who does all the computer work for Kentucky's Finest Carpet Care has VERY limited computer skills and yet learned this program quickly and now prints out reports like a Pro.
The software gives you such incredible power in keeping track of customers and any detail you need to track... it tracks your marketing costs, job costs and has changed the way we do business. Truly the top of the line software for carpet cleaning companies.
John Geurkink - Owner, Kentucky's Finest Carpet Care and Manufacturer of CCS OP machines Versailles, KY